Privacy Policy


You, as a subscriber, acknowledge and agree that by registering for and downloading the Security Asapp mobile application and any other services, you provide consent to release all subscriber information to the Security Asapp admin centre. Your Subscriber Information might be transferred to its pool of Sia Security Guards in accordance with the specific services opted in by Subscriber.

In this Privacy Policy, we have provided detailed information on when and why we collect your personal data; how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Confidential informations

Under this agreement, Confidential Informations must include, Name, Address, Picture, Access Information, Incident reports, Audio recording of an intervention, Video recording of an intervention, name of people involved in the incident and any information communicated by users for the purpose of delivering the services.

Each Party undertakes that, it shall, at all times during the continuance of this Agreement and for 5 years after its termination:

●  keep confidential all Confidential Information;

●  not disclose any Confidential Information to any other party;

●  not use any Confidential Information for any purpose other than as contemplated by and

subject to the Asapp’s terms and conditions;

●  not make any copies of, record in any way or part with possession of any Confidential


Either Party may disclose any Confidential Information to:

●  any employee, sub-contractor or supplier of that Party;

●  any governmental or other authority or regulatory body; or

●  Either party may use any Confidential Information for any purpose, or disclose it to any other

person, to the extent only that it is at the date of this Agreement, or at any time after that date becomes public knowledge.

The provisions of this Clause shall continue in force in accordance with their terms, notwithstanding the termination of this Agreement for any reason.

Subscriber Information and Maintenance

As a subscriber, you understand and accept full legal responsibility for the content, accuracy, and sufficiency of all information. All subscriber information is subject to Asapp’s then-current Privacy Policy.

You represent and warrant that you are eighteen years of age or older.

Subscriber understands and agrees that Asapp reserves the right to validate subscriptions, through means of its own choosing, which may include calling and/or sending Subscribers SMS text messages. As a Subscriber, you agree that ASAPP may contact you to validate the phone number(s) you register with ASAPP’s databases.

It is the subscriber’s responsibility to correct informations when the information provided is or becomes inaccurate.


You understand and agree that it is solely your responsibility to take appropriate precautions to ensure that your Subscriber phone number is not used by any unauthorized person to register for and download the Panic Button App.

You understand and agree that once the content of your Subscriber Information is made available to Designated Client Recipients, it may be transmitted to Asapp admin centre and database and shared with our pool of security Guards only in case of emergency when subscribers press the panic button.

Security guards are not allowed to share such information, Audio and Video recorded by the device of the Security Guards and Clients are uploaded into Asapp’s database and can only be released if required by local authorities as part of an official investigation.


Depending upon the circumstances, Asapp will act as either a:

“data controller” (e.g. where you have provided your information directly to us)

“data processor” (e.g. where your information has been provided to us by you or your

employer as a Customer of Asapp).

In each case, Asapp will process (collect, store and use) personal data in a manner compatible with our obligations under the General Data Protection Regulation (GDPR).

We will endeavour to keep the personal data accurate, up-to-date, and not keep it for longer than is necessary for the purposes described in this Privacy Policy or complying with any of our legal or contractual obligations, including those relating to our statutory and regulatory obligations and our financial, business or tax affairs.

Types of personal data that we collect

We might collect your name, title, where you work, phone number, email address, or mailing address, access details for your premises, your mobile phone location when you press the panic button. We may also be provided with other types of personal data under our contracts with our Customers.

How we use the information collected

Information collected or provided will enable us to deliver our services, operate our business and of course, communicate with you.

This may include:

●  checking your identity and validating that you are entitled to use our products and services

●  providing a product or service to you

●  identifying persons who have expressed an interest in our products and services and tailoring

our communications to you.


Personal data provided by our Subscribers enables us to comply with the customer contract. All data is processed solely in accordance with the directions provided by the applicable customer.

In the course of providing a personal safety service (for instance, in an emergency situation) we may need to pass your personal data onto contracted third-party service providers such as self employed SIA licensed Security Guards, as well as to the Emergency Services. Any third parties that we share personal data with are obliged to keep your details securely, and to use them only to fulfil the service required at the time. When they no longer need your data to fulfil this service, we require them to dispose of the details.


We use the personal data collected for various reasons:

to tell you about the information you’ve asked us to tell you about

to contact you if we need to obtain or provide additional information

to check our records are right and to check every now and then that you’re happy and


We may also use personal data to provide you with information on our products and services that we think may be of interest to you. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of our emails.

The Privacy and Electronic Communications Regulations (PECR) sit alongside the Data Protection Act and GDPR, outlining the specific privacy rights in relation to electronic communications. To find out more about PERC visit Under the guidelines of PECR Asapp can contact you in your professional capacity by email, or telephone with marketing news, offers and updates. Asapp will never contact you with marketing communications unless it is under one of the below conditions:

●  a pre-existing professional, or personal relationship

●  a financial or contractual agreement

●  it’s believed the information is of genuine and legitimate interest to you

We don’t rent or trade email lists with other organisations and businesses.

We may use products to analyse traffic to our website (such as Google Analytics) in order to understand our visitors’ needs and to continually improve the performance of our website. The Google AdWords tool is used to provide us with statistics relating to the use of our website and show you advertisements for our products and services which we think may be of interest to you as you browse other websites. You can find out more about the Google’s Analytics Service at and about ads settings at
We may use a third-party provider to deliver our emails and gather statistics around email opening

and clicks using industry standard technologies to help us monitor and improve our services.


A cookie is a small text file a website transfers to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Asapp might use cookies to gather information from our website visitors such as pages visited (and how often they are visited) and to enable certain features on our website. Cookies cannot give Asapp access to your computer or to information beyond what you provide us.

If you would like to delete cookies already stored on your computer or to stop the cookies that keep track of your browsing patterns on the website, you can do so by deleting your existing cookies and/or altering your browser’s privacy settings to block cookies (the process you follow will differ from browser to browser). If you would like more information on how to do this, please visit Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the website.

External Links

Asapp mobile application and website might include relevant hyperlinks to external websites. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences caused by your use of them.

Our legal basis for using Personal Data

Yes. At your request, Asapp can confirm what personal data we hold about you and how it is processed. Please note, that if your personal data has been provided to us by a Customer e.g. your employer, we may notify them of your request. (Please also note that, subject to the terms of our contracts with our Customers, we do not accept any obligation to retain personal data and we may delete it from our systems at any time)

You can contact us at any time to:

●  Request details of the personal data that Asapp has about you.

●  Correct any incorrect personal data that Asapp has about you.

●  Provide supplemental information to us if the personal data that Asapp has about you is


●  Ask us to delete personal data that Asapp has about you – your right to be forgotten. In order

to request the deletion of your data please contact

You also have a number of other general rights under the GDPR relating to the processing of personal data such as the right to restrict and/or object to certain types of processing (including direct marketing), rights of data portability, and rights relating to automated decision-making and profiling

(please note that not all of these may be applicable, depending upon the circumstances). You can find out further information about your rights at on-regulation-gdpr/.

You also have a right to be provided with certain information about the processing of personal data and for that information to be provided within certain timescales. Our Privacy Policy already provides you with most of this information.

What forms of ID will I need to provide in order to access this?

Asapp accepts the following forms of ID when information relating to your personal data is requested: Passport, driving licence. Security guards are asked to provide the picture of their SIA license, picture of their Passport or Driving License, proof of address and payment are only made into a bank account with matching firstname and surname. This is to reduce the chances of illegal usage of the services. All information is processed by the Asapp admin centre before granting authorisation of usage.

If Asapp does not address your request or fails to provide you with a valid reason why it is unable to do so, you have the right to contact us at

Changes to our Privacy Policy

The Privacy Policy is under regular review and we will place any updates on this web page.

Mobile Application
Security Asapp
+44 (0) 203 916 58 98


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